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Frequently Asked Questions

Are you a candidate for BioXcellerator cell therapy?

Find out if cell therapy is right for you today!

Why is BioXcellerator cell therapy more effective than treatments at other clinics?


Our proprietary Signature Cells Process is designed to provide treatment with cells of high potency and purity.

We start with cells derived from Wharton’s Jelly in donated umbilical cords, which are known for their high potential to stimulate healing. Next, we test these cells based on the proprietary protocol our scientists have developed to screen for specific markers that indicate:

  • High levels of anti-inflammatory properties

  • The best potential to modulate your immune system

  • More potential to stimulate healing and regenerate damaged tissues

Read more about our proprietary protocol

When can I expect to feel better after treatment?


This depends on the specific condition that’s being treated and varies from patient to patient. For some conditions, patients may report feeling better after a few days. For other conditions — degenerative disc disease and multiple sclerosis, for example — it may take 3 to 12 months before symptoms are reduced.

Because patient outcomes can also vary based on nutrition and lifestyle choices, it’s important to follow post-treatment recommendations from our physicians. Doing so can help make cell therapy as effective as possible even weeks and months after treatment. Contact us to discuss your specific condition and health goals.

How do I know if cell therapy is right for me?

Your Patient Advocate will consult with our team of expert scientists and physicians to review your case and evaluate cell therapy as an appropriate treatment option. Although cell therapy can help alleviate many conditions, it may not be suitable for treating some specific disorders.

Learn more by requesting a free consultation here. It’s easy, confidential, and we’ll be happy to answer all of your questions about cell therapy and how our treatments may be able to help you.

How does cell therapy work?


Stem cells are the body’s own natural source of new cells to replace older, damaged, and diseased cells. Unfortunately, the number of new stem cells our bodies produce declines as we age. Cell therapy helps the body use its own stem cells and natural healing processes to create an optimal environment for the body to heal itself, reduce inflammation, regenerate damaged tissue, and relieve pain.

What type of pain, injuries, or conditions can cell therapy help treat?


Cell therapy has been shown to be effective at treating a wide range of injuries and disorders including:

  • Sports and orthopedic injuries

  • Spine and disc conditions

  • Osteoarthritis

  • Chronic pain

  • Brain injuries such as TBI and CTE

  • Neurological conditions

Because treatment can reduce inflammation and regenerate damaged tissue, it can be highly effective at relieving pain in cases where invasive surgery poses risks, previous surgeries have failed, or medications are not effective.

Contact us today for a full list of treatments and to see if you are a candidate for cell therapy. Request a call today!

How does cell therapy work to alleviate chronic pain?

Cell therapy helps the cells in your body by signaling them to repair damage and reduce inflammation. This signaling process “teaches” your own cells how to heal themselves – a process that can extend for many months and even years after treatment.

What types of pain can cells help treat?

Patients receive cell therapy for pain from injuries or degeneration that can extend from the neck, down the middle of back, and down to the lower back, or lumbar region of the spine.

How do  cells work to treat herniated discs, bulging discs and degenerative disc disease?

Normally discs cushion each of the 24 small bones in the spine (called vertebrae) so they don’t rub against each other. These discs are filled with a gel-like substance to support the spine, but injury, disease, or the natural aging process can cause disc tissue to deteriorate. Loss of disc tissue often results in a loss of natural hydration and deforms discs so they bulge or become herniated. Cells are used by the body to generate new disc tissue that rehydrates discs and promotes healing in a way that returns them to a normal shape.


Learn more about treating degenerative disc disease here.

Can I expect any pain from my procedure?

Cells may be infused in an intravenous (IV) drip or through an intrathecal infusion that’s similar to an epidural injection. Some patients may notice minor pain common to a needle injection, while others report no pain at all during the procedure.

Is cell therapy safe?


In general, yes. Research shows that cell therapy offers a high level of safety with little risk of side effects, but there may be exceptions. BioXcellerator takes great care to review each patient’s medical history before treatment. If any issues raise concerns about safety, we’ll help address those issues before treatment.

Are BioXcellerator procedures covered by insurance?


Typically, no. If your insurance company does not cover cell therapy, we do offer financing options for our treatments.

Do you track results on patient outcomes and treatment success rates?

Yes, and we regularly publish these results. See our Patient Testimonials page.

Jim McMahon Treated for back pain and pain throughout the body

Kevin Nash Treated for chronic back pain and numbness from degenerative disc disease (multiple herniated discs)

Chuck Liddell Treated for back and neck pain

Jim Stewart Treated for chronic lumbar pain (degenerative disc disease)

Why are BioXcellerator treatments not available in the U.S.?


Although the type of cells BioXcellerator uses can be offered at U.S. clinics, current FDA regulations do not allow these cells to be cultured and expanded in high quantities.

Where can I learn more?


Contact one of our dedicated Patient Advocates at 1-888-567-2469 or schedule a free consultation and we’ll be happy to answer all your questions and send you additional information specific to your condition.


Here are some additional links to learn more:

Get to know us better, watch our introduction, FAQ, and testimonial videos here on YouTube.


Are you a candidate for BioXcellerator cell therapy?

Call one of our dedicated patient advocates today!





The BioXcellerator team and I are dedicated to serving you, providing the best and most advanced treatments available and above all else delivering remarkable results through our therapies to improve your overall health and quality of life.


If you’re a military veteran or first responder, please email or call



Eric Stoffers

Chief Executive Officer


Discover how advanced cell therapies can improve the quality of your life today.


Call a PATIENT ADVOCATE at 1-888-567-2469

or fill out the form below...

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